Mark Hartley …

[email protected] | Stratford-upon-Avon, UK

Professional Summary

Strategic and accomplished Enterprise Architect with over two decades of experience leading digital transformation, enterprise systems integration, and cloud modernisation programs. Proven track record of designing proprietary TOGAF-based frameworks, orchestrating region-wide Kubernetes deployments, and scaling high-performance engineering cultures. Excels at bridging the gap between executive business strategy and technical execution, delivering robust, high-ROI solutions across Finance, Automotive, Government, and Life Science sectors.

Core Competencies

Professional Experience

Appian Corporation

Appian Architect EMEA (Promoted from Principal Consultant) | June 2015 – Present

●     Framework Design: Architected and rolled out a proprietary, TOGAF-based enterprise architecture framework, standardising design patterns and significantly improving cross-departmental delivery efficiency for our consultancy and success teams.

●     Regional Cloud Leadership: Directed the Kubernetes deployment program across the NEMEA region, modernising infrastructure to deliver a scalable, highly available, and cloud-native ecosystem.

●     Talent Development: Spearheaded the “Architect Excellence” initiative, developing and coaching a cohort of 15+ Principal Consultants to transition into Lead Architecture roles, ensuring a robust technical leadership pipeline.

●     Turnaround Architecture (Bank Leumi): Remediated critical design flaws in a failing enterprise banking system, increasing system throughput by 60%. This success directly secured follow-on engagements for AI-driven loan modernisation and a self-managed Kubernetes platform rollout.

●     AI & Innovation (Barclays): Designed and introduced an AI-driven Internal Audit system, transforming the audit process from a static, periodic paperwork exercise into a collaborative, modernised agile workflow.

●     Enterprise Orchestration (Sompo): Designed and led the architectural integration of Sompo’s core Guidewire claims system with Appian process orchestration, streamlining complex claims workflows and modernising their overarching insurance ecosystem

●     Award-Winning Delivery (Philips & JLR): Served as Senior Lead Architect for all enterprise Appian deliveries at both Philips and Jaguar Land Rover. Guided both organisations to win the annual ‘Appian Initiative Award,’ with Philips specifically recognised for cutting-edge AI innovation.

●     Enterprise Delivery (Santander Bank): Presided over the architecture of multiple strategic projects across retail and commercial banking, introducing modern DevOps frameworks and designing innovative, complex integrations.

●     Digital Transformation (MHRA): Provided lead architectural consultancy for the Medicines and Healthcare products Regulatory Agency on a two-year transformation program. Led the introduction of a new Microsoft Azure SQL database, Mulesoft ESB, and Appian BPM layers, while successfully migrating critical data from legacy systems.

Latitude-91 Ltd

Solutions Architect & Head of BPM Practice | August 2009 – May 2015

●     Headed a specialist team of BPM consultants delivering well-architected solutions for government, financial, energy, and media organisations across the UK, Europe, and Australia.

●     Drove architectural strategy, quality assurance, and team management to ensure consistently high-quality software delivery.

●     Served as Senior Business Process Architect for EDF (Belgium), delivering a high-profile online energy trading platform utilising OpenText Cordys BPM, Java, and Oracle 10g.

●     Acted as the Lead Solution Architect for the BPM element of a major government system for Natural England.

Valpak Ltd

Systems Development Manager | March 2007 – July 2009

●     Led the company through a comprehensive enterprise systems transformation program encompassing process improvement, bespoke development, and complex systems integration.

●     Managed an annual IT budget of £2m, overseeing support contracts, vendor relationships, and a mixed team of developers and analysts.

●     Directed major business system rollouts, including Microsoft CRM 4.0 and an industry-leading online carbon footprint calculator.

●     Implemented ITIL frameworks to standardize and optimize IT service management.

NFU Mutual Insurance Society

Development Manager | 2000 – March 2007

●     Managed a multi-disciplinary team of 10 developers, delivering a wide portfolio of enterprise web applications and database solutions.

●     Project managed the full lifecycle development and implementation of a new corporate replacement intranet.

Education & Certifications

●     TOGAF 10 Parts 1 & 2 – In Progress - due to complete, May 2026

●     Diploma in Higher Education – Open University

●     Certifications: PRINCE2 Foundation, ITIL Service Management Foundation

●     Specialised Training: Appian Certified, Cordys BPMS Certified, J2EE (OO-Analysis, Enterprise Java), Microsoft Certified Professional, MBA Programme Leadership Training for Managers.

Technical Interests & Continuous Learning

●     Modern Infrastructure & Orchestration: Active hands-on learning and lab work with Kubernetes (K8s) and the Hashicorp stack to stay ahead of cloud-native deployment patterns.

●     AI & Workflow Automation: Passionate about exploring applied Artificial Intelligence and workflow automation platforms (e.g., n8n, Appian) to streamline complex architectural processes.